All Corptax software solutions include Silver Support, an excellent baseline of support services. These services include access to Corptax Connect and its comprehensive resources — the support knowledge base, readiness center, case management, product downloads and educational opportunities. Silver Support also includes 11/5 live phone support (excluding holidays) and two-hour response time.
For organizations who require further support, Corptax offers two additional levels: Gold and Platinum.
Gold Support
In addition to all the benefits of Silver Support, Gold Support provides:
- 90-minute response time
- An assigned customer support representative or team of representatives
- Health check to determine if your company is using Corptax to its full advantage
- 10% discount for additional on-site support and on-site training days
- One named user for an online training subscription
- One registered attendee to the annual Corptax Users' Conference
Platinum Support
In addition to all the benefits of Gold Support, Platinum Support provides:
- Top-priority case responsiveness
- Two named user online training subscriptions
- Two registered attendees to the annual Corptax Users' Conference
- Higher discounts on additional on-site support and training days
Learn about the benefits of the various levels of Corptax Support offerings.
Contact Us!
Log in to Corptax Connect and get started!
To reach us by phone, please call 877.426.7782 or 972.677.4200. To help us assist you, please review our Menu Items before calling.
Standard Operating Hours
8 AM — 7 PM (CT)
Monday thru Friday, excluding holidays