Your support needs don't always come up during business hours. And your business can't afford to take the afternoon off when they do. No matter when and where you are when an issue arises, Corptax Product Support is there to speed you to a resolution.
It's this commitment that has helped us achieve Technology Services Industry Association's (TSIA) Certified Support Staff Excellence Center award two years in a row.
With a personalized dashboard, our Corptax Customer Support Portal gives you around-the-clock access to comprehensive web-based tools and expertise, including:
- Support Knowledge Base
Real answers to complex problems, including thousands of articles and links to recorded best practices presentations and product documentation.
- Readiness Center
Quick access to current news, frequently asked questions and product documentation.
- Case Management
Communicate and monitor the status of your questions.
- Product Downloads
Access the newest product updates and downloads as soon as they become available.
- Corptax Connect
Use our private, online community to participate in discussions, share experiences, knowledge and ask questions. The virtual user group offers live advisor webinars, active moderation by Corptax support professionals, announcements and user interactions.
- Support Services Webinars
Access the support services webinars to learn how to work effectively with our support teams.
- Corptax iConnect
Allow secure, virtual or remote desktop support from a Corptax support representative while only granting specified access to your screen.
Contact Us!
To learn more about initial access, visit the Corptax Customer Support Portal and see what Corptax can do for your support needs right now.
Or to reach us by phone, please call 877.426.7782 or 972.677.4200. To help us assist you, please review our Menu Items before calling.
Standard Operating Hours
8 AM — 7 PM (CT)
Monday thru Friday, excluding holidays